Frequently Asked Questions (FAQ)

General Questions

What is Minelux Network?

Answer: Minelux Network is a Minecraft server network offering multiple game modes, including Survival SMP, creative building, and minigames. Our goal is to provide a friendly, fair, and enjoyable environment for all players.

How do I join the server?

Answer: Join using the server IP:

mineluxmc.com

You can also connect through the direct link available on our Discord server.

Is the server free to play?

Answer: Yes. The server is completely free to play. Optional cosmetic ranks and items are available to support server maintenance, but they do not provide gameplay advantages.

What Minecraft version is supported?

Answer: We support Minecraft Java & Bedrock Edition.

• Java Edition: Versions 1.16 – 1.21.x
• Bedrock Edition: Latest version only

Using the latest supported version is recommended for the best performance and stability.

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Gameplay Questions

How does the economy work?

Answer: The economy includes:

• Server currency earned through gameplay
• Player trading using /trade
• Player-run shops
• Job system (coming soon)

Are there custom features or plugins?

Answer: Yes. Our server includes custom systems such as:

• Custom enchantments and items
• Player-driven economy
• Land claiming
• Player homes and warps
• Custom mobs and events

Can I play with friends?

Answer: Yes. You can:

• Create parties using /party
• Build together with land claims
• Run shared player shops
• Participate in events as a team

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Technical Questions

I am experiencing lag. What should I do?

Answer: Try the following steps:

1. Check your internet connection
2. Close unnecessary background applications
3. Lower render distance in settings
4. Allocate more RAM to Minecraft
5. Contact staff if the issue continues

How do I report a bug?

Answer: Bugs can be reported through:

1. The Discord ticket system
2. Direct contact with a developer for technical issues

The server is offline. What now?

Answer: Please:

1. Check the Discord maintenance channel
2. Check the server status bot
3. Wait 5–10 minutes and reconnect
4. Contact staff if downtime exceeds 30 minutes

How do I learn server commands?

Answer: Use /help in-game, or:

• /help <command> for specific commands
• Check the Discord commands channel
• Ask using /helpme <question>

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Rules Questions

What happens if I break a rule?

Answer: Punishments depend on severity:

• Minor offenses: Warning or short mute
• Major offenses: Temporary ban
• Severe offenses: Permanent ban All punishments may be appealed.

How do I appeal a punishment?

Answer:

1. Join the Discord server
2. Open a ticket in the appeals channel
3. Complete the appeal form
4. Wait for staff review (usually 24–48 hours)

Is PvP allowed?

Answer: PvP rules depend on the game mode:

• Minelux SMP: Allowed in designated areas or wilderness
• Practice: Depend od the gamemode
• Economy CPvP: Allowed
• Survival RPG: Allowed in designated areas or wilderness
• MMORPG: PvP is disabled

Always check /rules for current policies.

Can I sell items for real money?

Answer: No. Real-money trading (RMT) is strictly prohibited and results in a permanent ban.

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Staff Questions

How can I contact staff?

Answer:

1. Use /helpop in-game for urgent issues
2. Open a Discord ticket
3. Direct message staff for personal matters
4. Post on the forum for suggestions

How long does staff take to respond?

Answer:

• Urgent issues: Minutes (if staff is online)
• Tickets: Within 24 hours
• Appeals: 24–48 hours
• Suggestions: 1–3 days

How do I become a staff member?

Answer: Staff applications open periodically. Requirements include:

• Active participation
• Consistent rule compliance
• Maturity and helpful behavior
• Watching for application announcements

Is my personal information safe with staff?

Answer: Staff will never ask for passwords, personal identification, or financial information. Report anyone who does.

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Donations and Support

How do donations work?

Answer: Donations are optional and help support server maintenance and development. They provide cosmetic rewards only.

What do donors receive?

Answer: Donor perks may include:

• Cosmetic items
• Custom tags and prefixes
• Access to beta features
• Priority support No gameplay advantages are provided.

Can I request a refund?

Answer: Refunds are available within 7 days if unsatisfied. Chargebacks are not allowed and may result in a ban.

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Need More Help?

If you still have questions, use these resources:

Resource	Purpose
Discord Server	Live support and community help
Wiki or Guides	Detailed tutorials
Video Tutorials	Visual learning
Community Forum	Discussions and support

For urgent issues:

1. Use /helpop in-game
2. Open a Discord ticket
3. Contact online staff

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Submitting Questions

If your question is not listed here, you can submit it via:

1. Discord questions channel
2. In-game using /suggest
3. Forum questions section

This FAQ is updated regularly based on community feedback.